Collaboration & Knowledge Management

MicroHelp's Collaboration & Knowledge Management solutions  support sophisticated communications, workflows and collaboration among co-workers, partners and customers.  Our solutions leverage productivity platforms such as Lotus Notes & Domino, desktop applications, email clients, Web and Portal technologies including IBM's Lotus Workplace and WebSphere Portal Server.

Since 1991, MicroHelp has been delivering Collaboration & Knowledge Management solutions that have assisted businesses to perform better through:

• Working as cross-functional teams to define & deliver new products,
• Implementing Quality systems to observe defect trends, track their rectification and enable continuous improvement cycles,
• Connecting customers, partners and suppliers into virtual teams to deliver outstanding value to each other,
• Managing their human resources adding new capabilities to interact on induction programs, personal development plans and review programs, 
• Storing organisational expertise in a way that it is readily updated, accessed and reused to increase organisational knowledge, and
• Overcoming time and geographical boundaries by delivering the right information at the right time.

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