Process Integration
INFO GLUT - KNOWLEDGE FAMINE!
The volume, variety and sources of information and knowledge available to staff have continued to grow exponentially and we have now entered a period of 'information glut - knowledge famine', where staff continue to recreate knowledge time and time again due to information search, location and access barriers.
In today’s business environment, organisations need to leverage existing information and knowledge and be able to utilise it seamlessly in different business contexts, across the enterprise and beyond.
For smart organisations looking to build upon and leverage their human capital the challenge is therefore to create user-oriented computing environments, where customised interfaces provide access to the tools, systems and information that enable and empower employees to deliver quality outcomes.
MicroHelp's Business Process Integration Review assists organisations in implementing integrated & intuitive user-access to core processes, information and knowledge.
Smart Enterprise Suites are the integration of Content
Management, Portal and Collaboration functionality.....
The emergence of the
SES is a consequence of user demand for more-economical integration and implementation
of the components found within an SES
Gartner 2003