Smart Enterprise Suites (SES)

Whilst the concept of collaboration has been around long enough for most people to be familiar with the concept, it is most often thought of within the context (or confines) of a linear or cyclical business process. In today’s environment organisations need to leverage existing information or knowledge and be able utilise it seamlessly in different contexts.

Relevant information must be able to be located and used out of its original context; essential links between processes must be identified and supported with minimal additional cost and be made available to those who need it in as easy to access form as possible.

MicroHelp assists organisations in the adoption of solutions that both establish and leverage Smart Enterprise Suites through the integration of Enterprise Content Management, Portal and Collaboration Functionality.

What is it and what’s in it for me?

If organisations are to truly leverage their existing information base and exploit the true value of their inherent knowledge they will need to embrace the concept of Smart Enterprise Suites. Why? Well, not to do so will mean:-

• The pursuit of information will take longer – the average individual in an Australian company spends in the order of 14 hours or 35% of their working week locating and accessing the information they need to do their job.
• Organisational silos built around information and operational needs will continue to consume scare resources that could be more effectively utilised across the organisation.

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